F.A.Q.s
(Frequently Asked Questions)
Q: Is it really scary?
A: YES, it is. Ask anyone who has been to a smaller corporate haunt (like Universal) and also ours, and the vast majority will acknowledge we are scarier. Our biggest advantage is our giant size (30 - 40 minutes long compared to the 5 - 8 minute Orlando haunts) and the fact we don't push customers through in a long, continuous line. It keeps them from knowing what to expect around the corner by watching the reactions of other people ahead in the line... and there're hundreds of corners! We make less money breaking the line into smaller groups, but the customer satisfaction makes it well worth it.
Q: Are you really the largest haunt around?
A: YES, and not just in Tallahassee, but all of North Florida. Others may be vague about their size, but we're proud to disclose that we offer over 18,000 feet of frights (and that's the actual performance areas). What's more, we're adding even more space for 2010!
Q: Are children allowed?
A: YES (if they are brave enough), but because of the many frights, we suggest Parental Guidance for anyone under 13. Read more.
Q: If I have epilepsy or Asthma, should I come?
A: NO. If strobe lights or fog machines cause you problems, we regret to say that you should NOT attend. Read more.
Q: If I'm pregnant or have a heart condition, should I come?
A: NO. It would be reckless to subject yourself to deliberate frights if you have either of those conditions. Please play it safe and avoid the Terror of Tallahassee. Read more.
Q: What's your phone number?
A: It's 513-9190, but we can't always answer it. If we're too busy, a recording will play after four or so rings, then allow you to record a message. If you forget our number, just remember that we're listed under "terror" in the business section of the phone book ('coz terror IS our business).
Q: Could you make it cheaper?
A: We are not only one of the largest haunts in Florida, we're also one of the least expensive. Most haunts run between $15 and $20, and those are usually a third our size (4,000 to 6,000 feet). Universal and Howl-o-Scream run $45 to $75, and their biggest haunted house takes a fraction of the time to finish (except for the long lines). At $13, we're already a super value! Even so, we encourage you to use our "early bat coupons" and up to 38% more!
Q: Can I use my credit card to buy tickets?
A: Yes and no. You cannot use your credit card at the ticket booth (cash only), but you CAN use your credit card to buy your tickets online here.
Q: Are there any discount coupons?
A: YES there are coupon flyers passed out at various locations, plus an online coupon you can download after completing a short survey. For obvious reasons, we cannot allow combining of multiple coupons.
Q: Why aren't the coupons good on Halloween?
A: Because we're only open a 10 to 14 nights, and if too many people wait until the Halloween, it gets over crowded. So it's a compromise we hope will encourage traffic to attend the earlier dates. Read more.
Q: Are video or photo cameras allowed?
A: NO, they are not. It is too dark to work well, and the monsters hate flashes. Besides, customers drop and lose them and we can't stop to find them. So they are forbidden for everyone's sake.
Q: Is there free parking?
A: YES, we provide free on-site parking for the duration of your visit to our haunt.
Q: There are fewer pages on your website. Did you delete all the others?
A: No, they're still there, but to simplify the navigation bar, we moved most of the links to the More Info section.